Privacy Policy
Karen Auld Associates
Privacy and General Data Protection Statement
The privacy and data security of our clients, friends, followers and supporters is very important to us. This statement specifically relates to data collected, kept and processed through Karen Auld Associates web site and office. We want to continue to stay in touch with you and this statement sets out how we use and process your data. We want to be clear about what we collect, why we collect it, what we do with your data and why we do it.
Control
You are in control of your data and we are committed to making sure that all our communications with you are welcome, secure and what you would reasonably expect. At any time you can contact Karen Auld Associates with a query, to restrict data processing, or to update your contact preferences. This could include no further contact which we will respect. Minimal information may be retained to make sure we do not contact you inadvertently. Please inform us at:
Karen Auld Associates
2 Craiginnan Gardens
Dollar
FK14 7JA
Karen Auld Associates is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at karen@karenauldassociates.com
Transparency
Personal data that we hold is stored on secure servers and access is restricted to those authorised to so do and who have received training in data protection.
Personal data held and processed by Karen Auld Associates may include:
Identity Data which may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
Contact Data which may include your billing address, delivery address, email address and telephone numbers.
Financial Data which may include your bank account, sort code and account name.
Transaction Data which may include details about payments between us and other details of purchases made by you.
Technical Data which may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
Profile Data which may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
Usage Data which may include information about how you use our website, products and services.
Marketing and Communications Data which may include your preferences in receiving marketing communications from us and your communication preferences.
Communications
May include:
- Sending out newsletters, invitations to events and workshops.
- Communication may be by email, post, telephone and by other electronic means.
- We may use digital tools to monitor the impact of these communications, including email tracking to record when an email we send to you has been opened.
- To ensure that our communications with you are relevant to you and to your interests, to better understand you as a client or interested follower and supporter of our services.
- We may use additional information where available and legally obtained from external sources to help us.
We promise to respect any information you share with us and keep it secure. All information is held and transmitted securely (in addition to disclosure as permitted or required by law). Data may also be transmitted to selected third parties who may provide services such as email service, web hosting services and consultants. They are required to delete or destroy all such information once they have completed the agreed activities carried out on our behalf.
Your data will not be disclosed to external organisations other than those acting as agents for Karen Auld Associates. We do not sell or share any of our data to third party organisations and we do not retain data any longer than is necessary for the purposes outlined above. It is on this basis that we hold the information that you or others have supplied to us, and use it in the manner set out in this document.
You will receive our general news and information about our events, unless you have asked us not to contact you about certain subjects, or using certain methods (see above).
All personal data is held and processed strictly in accordance with the Data Protection Act 1998, and with the General Data Protection Regulations (GDPR). We do not retain data any longer than is necessary for the purposes outlined above.
As we may amend this Privacy Statement, any significant changes to either this Statement, or the way we treat your data will be communicated via Karen Auld Associates website under Privacy Policy, or by contacting you directly.
Consent
As a result of the GDPR we require your consent to send you any communication in an electronic format i.e. texts or emails. You need to opt in to consenting. We will provide you with an opportunity to do this.
We do not require your consent to post information or newsletters but you can opt out of receiving information from us by updating your preferences by clicking the ‘unsubscribe’ link in the footer of our emails, by post by writing to us, or by emailing us at:
Your Rights
You have the following rights:
- To have information erased or inaccuracies corrected
- To make a subject access request
- To prevent direct marketing
- To prevent data portability
- To prevent automated decision